If you’re facing any issues on novyPro, there are several ways you can reach out to us for help:
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Create a Topic on the Forum:
The first option is to create a topic on our forum. Simply write out your problem, and both our community and support team will work to solve it as quickly as possible. -
Use the Support Section Chat:
On the main page, you’ll find the support section. Through this, you can chat directly with our support team, and your issue will be resolved within an hours. -
Send a Screen Recording for Complex Problems:
For complex issues that are hard to explain, record your screen directly from the website—no extra software needed. Share your specific problem, and we’ll provide a solution as soon as possible.
For help with screen recording and how to use it for support, watch our video tutorial here: 0917.mp4 - Google Drive
Feel free to connect with us anytime—we’re here to help!