After submitting the report the above error shows up but it submits the report, and if we submit another report thinking the last one failed it shows both. Every time while submitting the report same error comes up. Also the site is a bit low in case of loading.
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Dear @Nileshkumar_Singh ,
We are aware of the low performance that is happening nowadays with novyPro, that’s why we are working day and night for the upcoming upgrades that will improve the performance, UI/UX, and features provided to Free and Paid users very soon 
We highly appreciate you taking the time to inform us and we will make sure that your support and patience are worth it very soon.
Again please accept our apologies for any inconvenience. 